Other Information

  • NBB Terms & Conditions – 10% Off

    - Extra 10% off using NBB cards on all products excluding cosmetics, watches, electronics, beauty, and home products.
    - Maximum discount of BHD 3.5
    - Minimum purchase of BHD 35.
    - Validity: October 24 – November 12, 2025.
    - Exclusive to NBB cardholders.
    - Applicable only on centrepointstores.com website and mobile apps.
    - Cannot be combined with any other sale/promotion/offer.
    - Exchange and refund as per Centrepoint’s policy.
    - Shukran points awarded as per standard policy.

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  • 1 Million Shukrans T&C
    • Offer valid exclusively during the White Wednesday Sale: October 16 - December 4, 2025.
    • Use promo code ‘CPREWARDS’ at checkout to qualify for a chance to win up to 1,000,000 Shukran points.
    • Multiple users will be awarded, with winners receiving Shukran points up to the total value of 1,000,000 points.
    • Winners will be announced within a span of 28 days after the campaign ends, and notified via their registered email or phone number.
    • Offer valid sitewide, including sale items, unless otherwise excluded.
    • This offer cannot be combined with any other promo code, voucher, or Shukran redemption in the same order.
    • Orders that are cancelled, returned, or found fraudulent will be disqualified
    • centrepointstores.com reserves the right to amend, extend, or withdraw this offer and its terms at any time without prior notice.
    • By participating, users agree to all terms and conditions set forth by Centrepoint.

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  • Spin the Wheel T&C

    • Offer valid from October 14 – 19, 2025.
    • Eligible users will receive a maximum of 100 Shukran points upon successful registration and completion of the “Spin the Wheel” action.
    • Shukran points will be credited to the customer’s account between October 22 – 29, 2025.
    • Each user is eligible for the reward only once during the campaign period.
    • Offer is non-transferable and cannot be combined with other promo codes, vouchers, or rewards.
    • Cancelled, duplicate, or fraudulent registrations will be disqualified.
    • centrepointstores.com reserves the right to modify, extend, or withdraw the offer and its terms at any time without prior notice. 
    • By participating, users agree to all terms and reward conditions set forth by Centrepoint.

     

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  • Share & Earn T&C

    • Offer valid for registered centrepointstores.com users only, with an active Shukran account
    • Users can earn a maximum of 100 Shukran points by participating.
    • Share products using the official ‘Share & Earn’ feature on centrepointstores.com to qualify.
    • Points will be credited to the user’s Shukran account within 7 working days after validation.
    • Duplicate, fraudulent, or automated shares will not be counted or rewarded.
    • This offer cannot be combined with any other promotion, voucher, or code-based reward.
    • Centrepoint reserves the right to verify, amend, suspend, or withdraw the offer and its terms at any time without prior notice.
    • By participating, users agree to all terms and validation processes set forth by Centrepoint.

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  • SmartBrain

    - To book call or whatsapp, +971507781035.
    - Valid on Mental Arthmetic Course only.
    - Valid for both new and existing customers.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • MyProtein

    - Valid for orders on www.myprotein.ae
    - Valid for both new and existing customers.
    - No minimum spend required.
    - Offer is valid over and above sale items.
    - Apply the coupon code at checkout to avail the discount.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Plantshop

    - Valid on shopping at www.plantshop.me
    - A minimum order value of BHD 15 applies.
    - Maximum discount of BHD 15.
    - Offer is valid until 31st January, 2026.
    - Apply the coupon code at checkout to avail the discount.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • IHerb

    - Valid on orders at https://bh.iherb.com/.
    - Valid for both new and existing customers.
    - New Users get 25% Off & Existing Users get 10% Off.
    - Apply the coupon code at checkout to avail the discount.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Laundryheap

    - Valid on the Laundryheap website and app.
    - Valid for both new and existing customers.
    - Apply the coupon code at checkout to avail the discount.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Flyin.com 15% OFF on packages

    - To book visit, www.flyin.com.
    - Valid for both new and existing customers.
    - Maximum discount of BHD 102.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Flyin.com 10% OFF on hotels

    - To book visit, www.flyin.com.
    - Valid for both new and existing customers.
    - Maximum discount of BHD 41.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Flyin.com 5% OFF on flights

    - To book visit, www.flyin.com.
    - Valid for both new and existing customers.
    - Maximum discount of BHD 25.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • eZhire

    - Valid on eZhire app and website.
    - Valid for both new and existing customers.
    - Discount is capped at BHD 3 for Daily Rentals, BHD 5 for Weekly Rentals and BHD 10 for Monthly Rentals.
    - Apply the coupon code at checkout to avail the discount.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • Auto Rent

    - Valid for bookings on https://autorent-me.com/.
    - Valid for both new and existing customers.
    - Discount: 10% off on Monthly rentals and 15% off on Daily & Weekly Rentals.
    - Offer is valid over and above existing discounted prices.
    - Apply the coupon code at checkout to avail the discount.
    - Offer is valid until 31st January, 2026.
    - Partner terms and conditions apply.
    - This voucher cannot be combined with or used in conjunction with any other offers or discounts.

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  • NBB Offer Terms & Conditions
    1. Extra 10% off on all products excluding cosmetics, watches, electronics, beauty, and Home Centre items.
    2. Maximum discount of BHD 3.5.
    3. Minimum purchase of BHD 35.
    4. Exclusive to NBB cardholders.
    5. Applicable only on centrepointstores.com website and mobile apps.
    6. Cannot be combined with any other sale/promotion/offer.
    7. Exchange and refund as per Centrepoint’s policy.
    8. Shukran points awarded as per standard policy.

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  • Cashback Terms & Conditions
    1. Cashback offer is valid on all products excluding cosmetics, watches, electronics, beauty, and home products.
    2. Cashback will be credited to Shukran Pay account 14 days after delivery of orders and will be valid for the subsequent 60 days.
    3. A maximum cashback of BHD 5 and BHD 7 is applicable on a minimum purchase of BHD 35 and BHD 50, respectively.
    4. Offer is valid for registered users on centrepointstores.com website and mobile apps.
    5. This offer cannot be clubbed with any other sale/promotion/offer.
    6. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    7. Shukran points are awarded as per Landmark Group policy.

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  • Summer Offer T&Cs

    - Shop at centrepointstores.com and get a chance to win vouchers worth BHD 50 using code: SUMMER
    - Participants will automatically enter the draw on using this code.
    - Contest validity period: April 10 – May 26, 2025.
    - Winners will be selected randomly from all the qualified users.
    - Winners will directly be informed by mid-June.

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  • Ramadan Kareem T&Cs
    1. Shop this Ramadan and get a chance to win up to 100,000 Shukrans.
    2. To qualify, use code ‘RAMADANKAREEM’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. The contest is valid for the period of Ramadan & Eid al-Fitr: March 1 – April 10, 2025
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will directly be informed by the last week of April.

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  • Shukran Millionaire Terms & Conditions

    Shukran Millionaire Terms & Conditions

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  • Fine Foods Gourmet

    - ⁠10% Off on your Grocery Delivery
    - Promo Code - CPFFG
    - To place your order visit www.finefoodsgourmet.com.
    - Valid for new and existing customers.
    - This voucher can only be used once.
    - This voucher cannot be combined or used in conjunction with any other offers or discounts.
    - Partner terms and conditions apply.

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  • Eastern Bakery

    - 10% Off on your Bakery Items
    - Promo Code - CPEB
    - To place your order visit https://shop.easternbakerybh.com/.
    - Valid for new and existing customers.
    - This voucher can only be used once.
    - This voucher cannot be combined or used in conjunction with any other offers or discounts.
    - Partner terms and conditions apply.

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  • Rehlat Term and Conditions - Up to 15% off

    • Maximum discount of up to 15% applicable per booking (7.5% discount + 7.5% Rehlat wallet amount).
    • Valid only on bookings with a minimum amount of BHD 85 or more.
    • Maximum discount of BHD 15.
    • Book by 31 December, 2024 and Stay by 31 January, 2025.
    • Voucher is redeemable twice per email ID.
    • Offer is valid on web and app bookings.
    • This voucher cannot be combined or used in conjunction with any other offers or discounts.
    • Partners terms and conditions apply.

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  • Rehlat Term and Conditions - Up to 12% off

    • Maximum discount of up to 12% applicable per booking (6% instant discount + 6% Rehlat wallet amount).
    • Valid only on bookings with a minimum spend of BHD 50 or more.
    • Maximum discount of BHD 5.
    • Offer is applicable on Domestic & International Airlines.
    • Book by 31 December, 2024 and Travel by 31 January, 2025
    • Voucher is redeemable twice per email ID.
    • Offer is valid on web and app bookings.
    • This voucher cannot be combined or used in conjunction with any other offers or discounts.
    • Partners terms and conditions apply.

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  • FRESH5 T&C

    - Shop products worth BHD 35 at centrepointstores.com & get BHD 5 off full-price items. Excludes cosmetics, watches, electronics, abayas, & beauty products.
    - Validity: Oct 2 - 22, 2024.
    - Maximum discount of BHD 5.
    - This offer is only valid online at centrepointstores.com website and mobile apps.
    - This offer cannot be clubbed with any other sale/promotion/offer.
    - Exchanges and refunds shall be as per the Centrepoint exchange and return policy.
    - Shukran points will be awarded as per the policy.

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  • Mastercard Offer T&C

    - Get an extra 20% off online purchases with Mastercard credit & debit cards. 
    - Valid from August 8 to September 8, 2024
    - Maximum discount of BD 5.
    - The discount is applicable on a minimum purchase of BD 25.
    - This offer is exclusive to Mastercard credit & debit card holders only.
    - This offer can be clubbed with any other sale/promotion/offer wherever applicable.
    - To avail this offer, the customer needs to use their Mastercard credit & debit cards at the time of checkout.
    - This offer is only valid online on the Centrepointstores.com website and mobile apps.
    - This offer is not valid on cosmetics, watches, electronics, sunglasses & beauty categories.
    - Exchanges and refunds shall be as per the Centrepoint exchange and return policy.
    - Shukran points will be awarded as per the policy.
    - The offer mechanics are at the discretion of Centrepointstores.com

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  • Fabyland Terms & Conditions

    - Win Fabyland gift vouchers with every online purchase on centrepointstores.com.
    - Offer: Spend a min. of BHD 21, get 12 bonus points + 6 extra bonus points / Spend a min. of BHD 40, get 30 bonus points + 15 extra bonus points.
    - Present this voucher along with the original email at the cash counter at Fabyland, Dana Mall, to avail the offer.
    - Offer cannot be exchanged for cash.
    - This offer cannot be clubbed with any other promotion.
    - This offer is valid until September 15, 2024.
    - In-store terms & conditions apply.

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  • Fitness First T&C

    - Win Fitness First gift vouchers worth BHD 50 with every online purchase on centrepointstores.com.
    - This offer is valid only for 12-month upfront membership plans.
    - Customer must be 16 years old or above to be eligible to redeem the offer.
    - To qualify, purchases must be made directly at the club and this original email must be shown.
    - The offer is not redeemable for cash and cannot be exchanged for any monetary value.
    - Offer is non-transferrable and must be used by the recipient of this email
    - New memberships only.
    - This offer cannot be combined with any other promotions, discounts, or special offers.
    - The offer is valid until August 15, 2024.

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  • Bahrain Music Institute T&C

    - Win Bahrain Music Institute vouchers for 20% off individual lessons with every online purchase on centrepointstores.com.
    - Valid for the whole summer period: July – August 2024.
    - Face to face & online lessons.
    - Individual Lessons: 30 mins/once a week.

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  • Fun City T&C

    - Get 5 Blue Plays at Fun City.
    - This voucher is valid across all our GCC stores.
    - This voucher is for single use only.
    - This voucher cannot be exchanged for cash or sold.
    - This voucher is not valid in conjunction with other promotions.
    - This voucher is not valid on public holidays.
    - This voucher must be handed over to the cashier for activation.
    - Landmark Leisure is not responsible for any lost vouchers.
    - Landmark Leisure's management has the final decision on the redemption of the offer.
    - Standard stores terms and conditions apply.
    - This coupon is valid until June 30, 2024.

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  • Cashback Campaign Terms & Conditions
    1. Valid only on select products. Not applicable on beauty, electronics, watches, and accessories.
    2. Cashback will be credited to Shukran account 14 days after delivery of orders.
    3. Maximum cashback of BHD 5.
    4. The cashback is applicable on a minimum purchase of BHD 35.
    5. Offer can only be used once by registered users.
    6. This offer is only valid online at Centrepointstores.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    9. Shukran points will be awarded as per the policy.

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  • Mastercard White Wednesday Sale T&Cs

    1.         Get extra 10% off all online products excluding cosmetics, watches, electronics, sunglasses, and beauty products.

    2.         Offer validity: November 15 – December 3

    3.         Max. discount of BHD 4

    4.         This offer is exclusive to Mastercard Credit & Debit card holders only.

    5.         This offer is valid only online at Centrepointstores.com website and mobile apps.

    6.         This offer cannot be clubbed with any other sale/promotion/offer.

    7.         Exchange and refund shall be as per the Centrepoint exchange and return policy.

    8.         Shukran points will be awarded as per the policy.

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  • How can I return my order from LifestyleShops.com?

    You can return your Lifestyle order in three easy ways:
    1. Return to a Centrepoint or Lifestyle store.
    2. Make an online return request through Order History under My Account and we'll arrange a return pickup.
    3. Call customer support at 800-MYCP (800-6927) to arrange a return pickup.

    For more information on the returns process, please check our returns process.

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  • I have a pending order from LifestyleShops.com, will I still receive it?

    Yes, all orders that are currently pending from LifestyleShops.com will be delivered to you, either to your address or at the Click and Collect location you had selected.

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  • What happens to my LifestyleShops.com account and history?

    Your LifestyleShops.com account will continue to live on at CentrepointStores.com. Your entire order history and contact information will be available on CentrepointStores.com and the Centrepoint app. Just use your existing LifestyleShops.com ID and password to log in to Centrepoint from now on. 

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  • Is it still possible to shop on the LifestyleShops.com site or the Lifestyle app?

    We’re sorry, the LifestyleShops.com site and the Lifestyle apps have moved. Instead, you can now shop all your favourite Lifestyle products on Centrepointstores.com or the Centrepoint app. 

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  • How can I return or exchange my order from ShoemartStores.com?

    You can still exchange your order at any Centrepoint or Shoemart store just as before. You can also return your order to our stores, or we will arrange a return pickup of your order. This can be done in two ways – either by making an online return request through Order History under My Account, or by calling our customer support team on 800-MYCP (800-6927).

    For more information, please check our returns process.

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  • What happens to my ShoemartStores.com account and history?

    Your ShoemartStores.com account will continue to live on at CentrepointStores.com. Your entire order history and contact information will be available on CentrepointStores.com and the Centrepoint app. Just use your existing ShoemartStores.com ID and password to log in to Centrepoint from now on. 

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  • I have a pending order from ShoemartStores.com, will I still receive it?

    Yes, all orders that are currently pending from ShoemartStores.com will be delivered to you, either to your address or at the Click and Collect location you had selected.

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  • Is it still possible to shop on the ShoemartStores.com site or the Shoemart app?

    We’re sorry, the ShoemartStores.com site and the Shoemart apps have moved. Instead, you can now shop all your favourite Shoemart products on Centrepointstores.com or the Centrepoint app. 

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  • Can I place multi-basket orders after March 13th, 2019?

    It depends on the brand. You can add Centrepoint, Mothercare, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Mothercare, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Mothercare, Lifestyle, Shoemart or Home Box.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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