Other Information

  • Mastercard White Wednesday Sale T&Cs

    1.         Get extra 10% off all online products excluding cosmetics, watches, electronics, sunglasses, and beauty products.

    2.         Offer validity: November 15 – December 3

    3.         Max. discount of BHD 4

    4.         This offer is exclusive to Mastercard Credit & Debit card holders only.

    5.         This offer is valid only online at Centrepointstores.com website and mobile apps.

    6.         This offer cannot be clubbed with any other sale/promotion/offer.

    7.         Exchange and refund shall be as per the Centrepoint exchange and return policy.

    8.         Shukran points will be awarded as per the policy.

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  • T&C for Mastercard

     

    1. Get extra 10% off on all products excluding cosmetics, watches, electronics, beauty products and diapers.
    2. Valid from Sept 15 to Sept 30.
    3. Maximum discount of BHD 4.
    4. This offer is exclusive to Mastercard credit and debit cards holders only.
    5. To avail this offer, customers need to use Mastercard credit and debit cards at the time of payment checkout.
    6. This offer is only valid online at Centrepointstores.com, website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchanges and refunds are as per the Centrepoint exchange and return policy.
    9. Shukran points will be awarded as per the policy. 


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  • How can I return my order from LifestyleShops.com?

    You can return your Lifestyle order in three easy ways:
    1. Return to a Centrepoint or Lifestyle store.
    2. Make an online return request through Order History under My Account and we'll arrange a return pickup.
    3. Call customer support at 800-MYCP (800-6927) to arrange a return pickup.

    For more information on the returns process, please check our returns process.

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  • I have a pending order from LifestyleShops.com, will I still receive it?

    Yes, all orders that are currently pending from LifestyleShops.com will be delivered to you, either to your address or at the Click and Collect location you had selected.

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  • What happens to my LifestyleShops.com account and history?

    Your LifestyleShops.com account will continue to live on at CentrepointStores.com. Your entire order history and contact information will be available on CentrepointStores.com and the Centrepoint app. Just use your existing LifestyleShops.com ID and password to log in to Centrepoint from now on. 

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  • Is it still possible to shop on the LifestyleShops.com site or the Lifestyle app?

    We’re sorry, the LifestyleShops.com site and the Lifestyle apps have moved. Instead, you can now shop all your favourite Lifestyle products on Centrepointstores.com or the Centrepoint app. 

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  • How can I return or exchange my order from ShoemartStores.com?

    You can still exchange your order at any Centrepoint or Shoemart store just as before. You can also return your order to our stores, or we will arrange a return pickup of your order. This can be done in two ways – either by making an online return request through Order History under My Account, or by calling our customer support team on 800-MYCP (800-6927).

    For more information, please check our returns process.

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  • What happens to my ShoemartStores.com account and history?

    Your ShoemartStores.com account will continue to live on at CentrepointStores.com. Your entire order history and contact information will be available on CentrepointStores.com and the Centrepoint app. Just use your existing ShoemartStores.com ID and password to log in to Centrepoint from now on. 

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  • I have a pending order from ShoemartStores.com, will I still receive it?

    Yes, all orders that are currently pending from ShoemartStores.com will be delivered to you, either to your address or at the Click and Collect location you had selected.

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  • Is it still possible to shop on the ShoemartStores.com site or the Shoemart app?

    We’re sorry, the ShoemartStores.com site and the Shoemart apps have moved. Instead, you can now shop all your favourite Shoemart products on Centrepointstores.com or the Centrepoint app. 

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  • Can I place multi-basket orders after March 13th, 2019?

    It depends on the brand. You can add Centrepoint, Mothercare, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Mothercare, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Mothercare, Lifestyle, Shoemart or Home Box.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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